Green Phoenix Business Solutions 2008 – Present
Independent Internet Marketing and technical training Consultant
- Designed and implemented detailed online and in-person training programs for a variety of clients with a goal of assisting them in achieving their technical needs.
- Created, developed and oversaw the launching of various client-contracted WordPress websites; performed website content management, maintenance and updates.
- Develop and manage online marketing campaigns for diverse industry clients, driving brand awareness, engagement and traffic.
- Consulted customers on online marketing and social media strategies for business growth, delivering all associated documentation and correspondence in an accurate and timely manner and within projected budgets.
White Light Capital, Bloomfield Hills, MI 2010 – 2018
Marketing and Communications Coordinator
- Serve as direct support to marketing manager, assisting in the development and implementation of tactical marketing communication resources including sales tools, marketing collateral, advertisements, tradeshow booths and websites. Managed and coordinated a successful book launch.
- Establish strategic and productive vendor relations regarding website development, maintenance and upgrades.
- Consistently utilize advanced internet/social media skills while coordinating and managing Twitter, Facebook, LinkedIn and other feeds; responsible for handling Google AdWords and Facebook advertising, significantly increasing visibility and access of services.
The Art Institute of Michigan Troy, MI 2013 – 2014
Web Design Adjunct Instructor
- Directly responsible for the organization and possible revision of all course materials, lectures and workshop activities for web design and marketing, ensuring class content is relevant to exam questions.
- Continuously utilize creative and innovative abilities to incorporate a variety of teaching methodologies within the classroom, assisting the students in developing information literacy and effective problem-solving skills.
- Integrate appropriate computer technology to enhance the student learning process, consistently monitoring specific technical challenges faced by a diverse student body.
- Employ excellent motivational and instructional skills and an operational knowledge of teaching in design, development, implementation and management of small to mid-sized projects.
- Provide numerous opportunities for in-class discussion while also facilitating online discussions with students, meeting their educational needs on multiple platforms.
- Develop and provide an approved syllabus that follows a template. Design, administer and grade examination papers in an accurate and timely manner.
- Responsible for troubleshooting a wide variety of complex technological issues or potential threats and providing appropriate resolutions in a timely manner.
- Develop thorough reports on the trends of technology usage, project data and student/faculty feedback which are used for obtaining new and improved upgrades to improve our services offered.
- Direct and engage student and faculty production requirements, assess the project components and then create, plan and develop high quality multi-media projects including documentaries, motivational videos and detailed marketing advertisements.
- Create and present oral presentations and visual materials on the provisions of the department, informing and stimulating faculty, administrators and students in making appropriate and innovative use of educational media.
- Valued asset in the formulation and implementation of immediate and long range planning for the acquisition of equipment, materials and facility requirement for the department.
Green Smart Consulting Commerce, MI 2009 – 2013
Independent Internet Marketing and E-training Consultant
- Designed and implemented detailed online and in-person training programs for a variety of clients with a goal of assisting them in achieving their desired career/technical needs.
- Created, developed and oversaw the launching of various client-contracted websites; performed maintenance and updates as needed.
- Consulted customers on online marketing and social media strategies for business growth, delivering all associated documentation and correspondence in an accurate and timely manner and within projected budgets.
Chrysler LLC Auburn Hills, MI 2005 – 2008
Security Awareness Trainer/Coordinator
- Managed all aspects of creating an effective security awareness program of instruction for the company’s information security department, including the development of course materials for web based training, conducting workshops that communicate sound security principles and performing evaluation of the program, revising if needed.
- Consistently displayed strong analytical qualities while exploring, investigating and recommending new technologies/instructional approaches to improve the teaching process, resulting in higher levels of program efficiency.
- Designed all program processes in compliance with company standards, within budget and meeting or exceeding project timelines.
- Technologies Used: MS Office, Photoshop, Java, HTML, Illustrator, Dreamweaver. Macromedia fireworks, JavaScript and Adobe Acrobat 8 Professional.
General Motors Pontiac, MI 2004 – 2005
Web Designer/Technical Writer
- Provided coordination of all employee training for plants; scheduled team meetings via NetMeeting and/or teleconferencing equipment for off and on-site locations and performed all equipment set-up.
- Directly responsible for all aspects of the revision and maintenance of training/user reference manuals for General Motors using Microsoft Word, ensuring the most current information is available to employees at any given time.
- Demonstrated strong technical abilities while serving as webmaster for the company’s intranet site, maintaining and resolving helpdesk questions in a timely manner, logging feedback and resolving user issues on General Motors training and other general topics.
- Technologies Used: MS Office, Photoshop, Java, HTML, Illustrator, Dreamweaver
General Motors Detroit, MI 2002 – 2003
Web Consultant
- Worked on several complex projects simultaneously, delivering each on time and within budget including the development and management of the company web portal, using graphical interface applications that enabled e-commerce capabilities for General Motors automotive with full back-end integration.
- Took the lead in the training of 300+ nationwide through development of engineered services and tools using the GMDealerLink (GMDL) and e-Inventory web-based applications.
- Technologies Used: MS Office, Photoshop, Illustrator, HTML, Adobe Acrobat.